Workplace Essential Skills – Grouping and Sorting Packages

Workplace Essential Skills – Grouping and Sorting Packages

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In this part of the warehouse, we have my account, Massif, which stores military garments that we ship across the world. Each morning, I will get the orders from the customer. When they send them across, I’ll bring them out to the employees out here in the warehouse. They will go out and pick the orders and bring them to the table over here behind me. That’s where they will sort them and get them all packaged up and put into boxes. They’ll get them all labeled to the appropriate customers and slide them down the line here. They will package them up and put them on those pallets based on if it’s FedEx or UPS, and they will ship them out from there. In the South Core Operation, just as the North Core what we do is we take feeder trucks or trailers full of packages, and we actually sort them out into the conveyor systems so they can go to different destinations. The process starts with our people. So our people are our core base for the operation. So they will manually sort out the packages depending on the size, dimensions, and weight. There’s miles and miles worth of conveyor belts, sensors, and all the things that actually make the sorting process more automated. So it is highly important that we get the process right from the very start. Which means we’ve got to make sure that each employee knows the correct dimensions in which to place which package in which belt. In order to make sure that the package ensures it’s delivered promptly. As a customer services representative my job mostly revolves around the outreach with our customers, and processing their orders as needed. In my mind I like to group up the orders in categories as in different carriers and priority. And then once I break those down into those subgroups then I will go through order by order, to make sure things look proper and everything is okay. The can is a large metal container that we load our boxes into. Cans be arranged by zip codes and typically we have a state or city that cans are being delivered to. So we’ll organize the packages inside of those and they’ll be shipped off to different facilities and organized from there. When I’m loading I put a lot of the same boxes close to each other, make sure that I can keep it as organized as possible. Anything really heavy I try to make sure it’s on the bottom to make sure it’s safe for transport, also for the unloaders when it gets to its destination.

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