What are the Qualifications for House Cleaning?

What are the Qualifications for House Cleaning?

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What are the qualifications you need to start
a house cleaning business? We’re going to talk about that today. Hi, there. I’m Angela Brown and this is Ask a House Cleaner. This is a show where you get to ask a house
cleaning question and I get to help you find an answer. Now, today’s show is brought to us by MyCleaningConnection.com which is a resource hub for all the things you need in order to start a small house cleaning
business. Now, there’s also a bunch of other cool stuff
on there like products and books and fun stuff and gifts that you can buy for the house cleaner
that comes and services your home. There’s some really cool stuff so MyCleaningConnection.com Now, today’s question comes from a house cleaner
who has this question. Hi, Angela. This is Joyce Hollenbach I want to start my own cleaning business,
but I was told that I have to have a license and that I have to have two years’ experience
and two years insurance to start a business. Is that true? Angela Brown: Now, if we’re talking about
the qualifications of starting a house cleaning business, you can’t start a house cleaning
business if you already have two years’ experience because you’ve already started. If you already have two years of insurance,
you can’t start a house cleaning business with no insurance if you already have two
years of insurance. The crazy thing is this. It’s like saying you can’t come to college
unless you have a college degree. You have to start somewhere. I don’t think I understand all of this question
in is it true? My answer is, no, it’s not true but it’s true
for whoever it is you’re talking to. My guess is that maybe you went to let’s say
a builder and you said, “I would like to offer my services as a house cleaner.” They’re saying, “These are our qualifications.” Now, for that person, whoever it is you’re
talking to, yes, those are their qualifications. Those are not the qualifications for getting
started in a house cleaning business because you don’t start a house cleaning business
with two years of house cleaning experience and two years of insurance and all these other things. You start by starting. Right? If you’re going to a house and a customer
has asked you this, you’re simply not a good fit. You don’t have the qualifications they are
looking for. Are these true qualifications? They are true for whomever you’re talking to. If it’s a corporate account or if it’s a commercial
account or if it’s a building account or if it’s a realtor, these are the requirements
they need. Then you’re not a good fit for them because
you don’t have those qualifications. But in order for you to go start a residential
cleaning service, yeah, you want to be insured and you want to be bonded and you want to
have a business license if that is required in your area. Now, usually it’s just one person. You don’t need a business license because
what are you licensing? If you have a storefront and people are going
to be coming to your location, yeah, you have all different kinds of permits that you need
and a license is one of those. That would be required. There are some insurance companies that want
you to have a business license before they give you insurance because they want to prove
that you’re a business. Well, if that’s the case, you can go down
to the county courthouse and you can register your business name and you can buy a business
license and that just says I have a business in this area and I’m going to pay taxes. Then every year they will send you a little
statement that says, “Show us the property that you have,” and then you make a list of
the things that you’ve purchased that year for your business. It’s not hard to do. It’s very easy to do. All you need is to get started. Now, if you run into a situation where someone
is asking for your qualifications, what they’re telling you is I’m uncomfortable with whatever
this sales pitch is. I’m not sure you’re going to be able to do
a good job for me. That’s what they’re telling you and so you
need to come right back in with confidence and with your satisfaction guarantee. I am so confident in my work that I’m going
to give you 100% satisfaction guarantee. As a beginning house cleaner, if I’m not able
to deliver this service that I promised to you, there is no charge whatsoever. No questions asked, money back guarantee. I will give you your money back. With that kind of confidence, you better be
prepared to give the money back because if you’re just starting your business and you’re
just learning, you’re probably going to screw some things up. But it’s better to get some practice and to
learn the ropes than have no business at all. If somebody said, “These are the qualifications,”
and you’re like, “I don’t have those.” Then you just turn around and walk away. You don’t have a business at all. Right? You just got scared by your first no. Don’t be scared by your first no. Figure out a way around that. By figuring out a way around that, you have
to hit it from every different angle. Can I practice on your building? Your building is messy anyway. What if I come in and I clean it and I show
you what I can do? At the end of my cleaning, if you’re not satisfied,
there’s no charge. At the end of my cleaning, if you’re absolutely
delighted with what I’ve done, here is my fee. You come in from a different angle. You say, “I don’t have those qualifications. I don’t have two years’ experience. I’m just starting and I’m so dedicated to
pay for the food for my family that I’m willing to do whatever it takes even if it means I
give your money back.” Now, we’ve all been there. We’re all small business owners. We’ve all started from somewhere and so there’s
not a person on the planet that’s going to look at you and say, “I don’t want you to
feed your family.” It’s not going to happen. They’re going to say, “Well, all right. I’ll give you a chance.” If they absolutely have firm rules because
they’ve had bad experiences, you’ve got to come with that from a different angle. Hey, I understand you’ve probably had bad
experiences in the past, so what I’m going to do is this. Then you come back in and you renegotiate
the terms, but it comes down to your level of confidence and it comes down to your level
of skill. If you don’t have the skills, don’t overpromise. If you don’t have the skills, it doesn’t matter
if you have license. It doesn’t matter if you have insurance. It doesn’t matter if you have two years’
experience. If you don’t have the skills, you don’t have
the goods to back up the job so leave and go get some training and then come back when
you can deliver what you’re promising. All right. That’s my two cents for today. Until we meet again. Leave the world a cleaner place than when
you found it.

4 thoughts on “What are the Qualifications for House Cleaning?”

  1. I love these videos. I could listen all day. I need to find out how to stop being a worker and actually get in the position of running the business.

  2. Hey Angela! I have a few questions because I’m a little confused on things. I’m about to start my cleaning business here soon. I have my business license, insurance, and am about to get bonded. Now one of the questions I have first, is when I go into someone’s house, ( of course I’ve gone in before and checked out the house and everything ) let’s say for example, you go into their kitchen and maybe have some clothes or just random miscellaneous items that you don’t know where they go. What do you do? I know that may sound a little weird and confusing but it’s honestly got me stumped. And that goes for anywhere: living room, dining room, etc.. What do you with things that are there but you don’t know what to do with? That confuses me. Also another question I had, when you have the worksheet and you do the initial walkthrough of the customers house, are you just supposed to have your basic clean on there and then if they want more things or less things, you just mark off accordingly? Also, when you the worksheet, does everything need to be specified? For example, in my kitchen, we have a little desk thing that the microwave sits on. Say a customer lived in my house, and they said they want that desk cleaned, so do I mark that specifically down on the worksheet and not just broadly put “clean kitchen”? Thanks so much Angela! You’re the best!

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