Skills Support For The Workforce – HotSW LEP – Sundae Gelato

Skills Support For The Workforce – HotSW LEP – Sundae Gelato

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Sundaes Gelato is a Italian ice cream
shop it is a franchise, the main base is back in Italy and we are a branch of
that in the UK. The reason that I wanted this job is because that when I took over this branch it used to be someone else running this. When I came, I realized that
something is not right in here, so then that led me to do these courses. The knowledge I learned like the customer service and
and practical, I used that that was quite beneficial so the managing course which
I’m doing now, I already asked him for more courses they have and it was exactly
what I was looking for and I just got information about that, that was the the
key things that I really needed to improve and learn and yes couldn’t find
any better. The training so for as we are it was fantastic, it is more like not
like teacher-student it is more like in a friendly base. So far it was brilliant
and yes definitely I’m not the person or the manager that I was four months ago. As soon as I got on to the course I just, I realize that it is a need for whoever
is in a business like that or similar.

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