Immediacy in Communication

Immediacy in Communication

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– Let me ask you, do you
come across as a warm person, or a cold and distant person? In this video, we’re going
to talk about immediacy and its implications for you as a leader. So let’s get into the details. (light techno music) Hello there friends, and welcome back to Communication Coach. If this is your first time tuning in, I am Alex Lyon, and this
channel is all about helping emerging leaders. And part of the way we do that is through looking at communication skills. And so today we are
talking about immediacy and its implications for us as leaders. And I would like to start off by thanking Professor Joseph DeVito. He’s a retired professor
from Hunter College and he wrote a really informative blog post on immediacy. And he pulled together
a bunch of resources, and I will put a link to that blog post in the description below this video so that you can check
that out on your own. So thank you, Professor DeVito. So let me paraphrase his
definition of immediacy. Immediacy is the creation
of a sense of closeness and togetherness between
a speaker and listener. You are communicating
immediacy when you show interest, attention, liking, and warmth to the other person. So again, that’s my paraphrase. And before we get into
exactly what that sounds like and looks like, I wanna
talk about the benefits. Because the benefits of
immediacy are really impressive. So, for example, when you are
communicating with immediacy, people will respond to you more favorably. So I can think of endless situations where that would be
really beneficial to me, so I’m giving them
immediacy and they’re gonna respond to me more favorably. It sounds like a pretty good exchange. They will also find you more attractive when you communicate with more immediacy. So, some people think it looks cooL, for example, to give the stone face, the tough expression. But the truth is is that
when you communicate with warmth and connection,
people literally find you more attractive. So that may come in handy. That’s something interesting to know. Now on this channel, we
talk a lot about leadership and frontline supervisors, for example. And there’s some research
on immediacy and how, when supervisors
communicate with immediacy, their subordinates respond
to them differently. So, for example, when a
supervisor is communicating with immediacy, that
subordinate sees the supervisor as more interested and concerned in them, which is a really positive thing. All you do is change the
way you’re interacting, and your subordinates are gonna have a different impression of you. The subordinates also
will speak more freely and honestly in ways
that help the supervisor and help the organization’s
overall health. So that’s really a benefit of connecting with people with immediacy. And also, the people that you supervise, your subordinates will have more job satisfaction and motivation. So literally, just by
changing a few things about the way you’re
interacting with people, you get a whole different
response from the people that you are supervising. So it’s really important. So I wanted to share
those benefits with you, because as we talk about
this list of verbal and nonverbal behaviors, I really want you to realize how important these can be. So the first way is to self-disclose. When you talk about some
personal information, the other people around you are gonna feel more connected and close with you. So self-disclosure,
you tell them something that they might not ordinarily know. It doesn’t have to be super personal, just any little detail about your life, and that will begin to connect you. You also can mention the
other person’s good qualities. So you might say, you
know, I notice you pick up on new tasks really quickly. So by mentioning the other
person’s good qualities, they feel more connected and close to you. You can talk about things
that you have in common with the other person,
or perhaps things that you’ve done together in the past. That makes them feel more connected. You can give them positive feedback cues when you’re listening
that show that you’ve heard them and that you
have understood them. So we all know what good
listening looks like and feels like in the moment. You wanna make sure you communicate that when you are listening
to the people around you. You can sit a little bit closer to people, rather than further away. You may notice in a lot
of movies, for example, when they wanna show people
are having a conflict, they position them further apart. When they wanna show them getting along, they position them closer together. And that’s the same in real life. There are a lot of nonverbal things that you probably
already have heard about, like good eye contact, smiling, a warm facial expression. These things can sound
a little superficial, but really, this good
communication has these benefits that we talked about. It’s worth it to take the time to make direct eye contact instead of glancing around the room and really focusing on the other person and
showing them that you like them and appreciate them. Now, one of the key parts about immediacy in my experience is
that people often think, I often think, I am
coming across as warmer, and more connected, than I actually am. For example, a few days ago, I was posing for a photograph with a friend of mine. And at the time, I remember,
I thought I was smiling. And then when I saw the photograph, it didn’t really look like I was smiling very much in the photograph. So I think what happens
oftentimes is we feel as if we’re showing
appreciation, and warmth, and connection with people. But oftentimes we’re
not really coming across exactly how we think. So I believe that the key takeaway here is that each of us
probably has a little more room than we realize to show other people that we care, that we appreciate them. And so, big shout again
to Professor DeVito from Hunter College for putting together a wonderful blog post
that we can benefit from. And again, I encourage you to check out that link in the description below. So question of the day. What do you think the
biggest benefit of immediacy is in your life? Let’s say you’re a supervisor, a leader, or maybe just someone who’s
moving in that direction. What uses do you see of
communicating with immediacy with the people around you? I’d love to hear your comments
in that section below. So God bless, take care, and
I will see you next time. Hey there, before we
go, I wanted to tell you about a free resource that
I have created for you. It’s a PDF download with the essential communication skills that every
professional should learn. I put that in the
description below the video, as well as pinned in the first comment in the comments section of the video. And you put your email in there and then I send you that PDF download and you can get to work on it. So thanks, God bless, and
I will see you next time.

6 thoughts on “Immediacy in Communication”

  1. Free Download pdf Quick Guide to Professional Communication Skills:: http://www.communicationskillscoach.com/free-quick-guide-to-communication-skills.html

  2. Sir please make a video on publicity and ritual or expressive model of communication please sir its a request thank you!

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