How to Make Your Resume Stand Out!

How to Make Your Resume Stand Out!

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Welcome everyone, it’s Andy LaCivita, founder
of milewalk and the award-winning author of The Hiring Prophecies and Interview Intervention,
coming at you with this week’s webisode of tips for work and life, and whoa, do I have
a fun one where I’m really going to help you put some power into that resume with eight
great tips to prove your value in your resume. Now, before you cut out on me, all of you
that aren’t looking for a job, this post very accurately could have been titled Eight Great
Tips to Prove Your Value to Your Employer because let’s be honest about it. How many times do we have to remind our own
employers of our awesomeness? I don’t know about you, but my guy, I seem
to need to remind him every day because he can’t remember a thing. I hope you stay with me here because I’m really
going to teach you how to punch it up. Now, I want you to think about the problems
and what’s occurring. I mean, I understand you have an idea what
the problems are, you’re not getting calls back. You’re sending your resume out there, you’re
not getting people to call you back, and I’ve talked in a number of other posts about what’s
actually happening and why you’re having these problems. Recruiters or people that are reviewing your
resume are inundated with a flood of resumes and if they’re not inundated with a flood
of resumes just for your particular position, each person who’s reviewing your resume is
probably looking at resumes for 20 different positions so they have this entire aggregation
of all these resumes that they’re looking at. Trying to get through them quickly, I’ve talked
about how they go through them in six seconds or so, they’re looking for key words, many
of them are untrained, they’re not really sure very effectively how to look at the resume,
but they do notice power when they see it. They do notice an impact player when they
see it, so how do we get that impact into your resume? Before we go into that, I have a couple of
housekeeping items here. Number one, I have shot some other videos
on resumes, which I mentioned. I would definitely, if you have not looked
at my video on how to build your ultimate professional resume, I would definitely check
that out because that goes into the layout that I recommend that you have. I also have talked about how recruiters look
at your resume and how you need to get it noticed within five seconds, so those are
great ones to check out. The second thing is I am so confident that
I can improve your resume if you follow this video and think about these stimulators, these
tips I’m going to talk about, that for anybody who hangs in with me in this video, toward
the end, I’m going to have a contest that if you can stump me, I will give you a complimentary,
I will give you a free resume course that I offer, a course and a workshop, I will give
it to you free. Actually wait, forget that. If you can stump me, and I’ll tell you how
you have to do that, I will give you the resume course and any other online training course
that I have on the milewalk Academy, so that’ll really sweeten the deal. I’m feeling generous today. I want it to be fun and I really want to help
you. Let’s talk about those eight tips. When you think about what employers care about
and who makes an impact in their organization, no matter what your job is, and I think this
will work for 99.9% of you out there, if you think about these eight items, I guarantee
you’ll be able to come up with some powerful statements. Let’s go through them. Number one. Number one is revenue generation. Companies, they love people who generate revenue
for them. If you’re in sales, whether it’s field sales,
outside sales, sales management or whatever, if you are generating revenue, if you are
generating profits, if you are generating new customers, so you’re actually the person
responsible for acquiring the customer, think in those terms. How many dollars sold? How much in profit? How many new customers, and so on. That’s one great way to think, and I realize
not everybody’s in sales, but let’s run through these because I got a little something in
here for everybody. Number two, market or brand awareness. Maybe you’re not in sales. Maybe you’re more on the marketing side. Maybe your job is to make it so that the rest
of the world simply knows where to go when they need your product, your service, whatever
it is that you offer. There’s eight or nine different ways to market
something. Maybe you’re any one of those people. Are you creating a better-known brand? It could be anything. You could measure that in any way, shape or
form. Are you getting more calls? Are you in content marketing? Are you putting stuff out there on the internet
where you are acquiring email addresses from people who are interested in your stuff? You could look at those kind of things. That’s brand awareness. Google Analytics. If you’ve done something to improve your website
traffic, that’s brand awareness. You could look at is the traffic increasing? There’s many, many different ways that you
could look at where you’re increasing your own market awareness. Number three, leads or customer attraction. Think about this. You might be an inside sales person whose
job is to reach out to the world and try to get people interested in your business, but
then you might pass them along to a sales person or somebody else to close the deal. That’s lead generation. There’s many different ways to acquire customers
or leads. Let’s go back to the marketing example. Maybe you’re managing a booth at a job fair
and you have all your vendors there and you’re collecting business cards and building the
start of a relationship with people who might be your partners, your customers, your whatever. All of that is attraction and lead generation. How many have you produced? What’s an average lead-generating revenue? Those kind of things. Number four, customer happiness. Maybe you are in a service position. Maybe you are a call center operator when
I call in because something that I own of yours is broken and it’s your job to help
me fix it or get a new part or troubleshoot it. I’m sure everybody can relate to that. What are your customer satisfaction scores? What’s customer retention? Think in terms of renewals. Maybe you’re a service provider. Well, getting customers to renew because your
service was great is another metric that’s fantastic to highlight, that is directly related
to what you do. That’s number four. Number five, company growth. Maybe you’re an executive at an organization. Maybe you are positioning it for an initial
public offering or an acquisition, or maybe you’re acquiring an organization or divesting
or something of that nature. Maybe you’re working from a security standpoint
to make it healthy and tighter. All of those things that have to do with company
growth and company health are fantastic ways to highlight your impact. Number six. Let’s not forget about the employees and employee
happiness. What about employee satisfaction? What are those employee satisfaction scores? Are your employees staying with you? Is your attrition bad or is your tenure really,
really great? Are your recruitment numbers good? Are they healthy? Are your people progressing through their
careers and going through the ranks and staying with you because you offer such great opportunities? That’s a fantastic one. Number seven, cost reduction. Think about it. Did you do anything to save the company money? That could be anything. It could be optimizing a system that makes
you run more efficiently. It could be reducing expenses, anything that
saves money. Things that you do faster saves money. Things that reduce time to do something saves
money. All of these things are directly related to
a lot of what people do in their jobs. Number eight, process efficiency. Maybe you optimized a process that let the
rest of the employees do their job easier, or maybe your unit, or maybe your boss, or
whoever. Maybe you’re an accountant and you figured
out a way to reduce your company’s month-end closing cycle from 15 days to 7 days. That saves money. That saves time, it saves resources, it improves
the process. It probably reduces mistakes. All of that stuff is really, really great. Now, if you’re thinking after listening to
those eight things there’s no way in heck that you can figure out a way to quantify
it, let’s run through it. Mayer you are a hostess. How many people do you care for and seat and
service each night? Over the course of the year? What does that look like? Is it tens of thousands of people that you
interact with? What if you’re a mail carrier? How many houses do you deliver the mail to? How many pounds of mail? How many square miles do you cover every single
day, year in and year out? What if you’re a mechanic? How many cars have you fixed in the course
of a year? What about if you’re a project manager? What’s the size of the budget of the project? Was it on time, was it not on time? How many people did you manage? How many people did you coach? How many people did you mentor? All that good stuff. We can go on this all day and I could make
this video hours and hours and hours going through each and every type of job, but I
hope you get the picture. Now, what I want to do is if you can’t think
of a way, just you go in the comments on my YouTube channel or my blog, and you just say,
“Andy, hey, this is what I am. This is my title and my job function. I’m not sure how to quantify or show impact
in my position,” and I will respond to you. If I can’t figure out a way for you to do
that, I will give you a free resume course, it’s called Build Your Ultimate Professional
Resume Workshop, it’s an online course and a workshop, you can have that free and anything
else in the milewalk Academy. It’s milewalkacademy.com Go check that out. Any online training there, you can have that
free as well if you can stump me and I cannot prompt you to figure out some way to show
more impact in your resume. Speaking of my resume workshop, it’s really
fantastic. If you like these kind of concepts, we go
much deeper. I teach you everything there is to know about
the resume. There’s a great workbook, there’s all kinds
of exercises and things for you to prepare it. Formats, templates and everything, so I really
hope you check that out. All right, so let’s recap them real quick. Number one, revenue generation. Number two, market awareness. Number three, customer attraction and leads. Number four, customer happiness. Number five, company growth. Number six, employee happiness. Number seven, cost reduction, and number eight,
process efficiency. Think about it, think about how your job relates
to that, and I’ll see you next week.

98 thoughts on “How to Make Your Resume Stand Out!”

  1. Hi Andy, really liking the videos, have opened my eyes to a great deal of issues with my resume. I am still having some trouble building my resume, if you could offer any advice. I graduated 7years ago with a degree in Interior Architecture, I spent my weekends whilst studying working for B&Q or as you would probably be more familiar with Home depot. I have had two design jobs since leaving there. I am applying for a design technician job but feel its a little out of my league but know I would be good at it. Could you offer some advice please.

    Karen

  2. HELLO ANDY HOW ARE YOU? I LOVE YOUR VIDEO BUT I SO CONFUSED ON OBJECTIVE OR SUMMARY. I HAVE BEEN A BEAUTICIAN FOR 14 YEARS, BUT I HAVE ALSO 18 OF CUSTOMER SERVICE / CASHIER ALSO AND I AM TRYING TO APPLY FOR CUSTOMER/ OR CASHIER JOB I'VE BEEN WORKING ON MY RESUME FOR 2 WEEKS AND I'M DRAINED, CONFUSED PLEASE HELP I HAVE UPCOMING JOB FAIRS I WANT TO ATTEND HELP PLEASE HELP, OH AND I HEARD EMPLOYEES DNT LIKE SELF EMPLOYERS AND AGAIN I'VE BEEN DOING HAIR FOR YEARS JUST TRYING TO GET BACK TO A STAEDTLER PAY CHECK PLEASE HELP🙃

  3. Hi Andy. My job title was ADA Compliance Specialist for public transit. I advised staff, management, and executives on ADA compliance along, developed policies and programs, along with other related duties. I can quantify it however I have no formal education and I was just laid off after 7 years with the agency. I am a self-starter and self-learner and have done a lot of "firsts" for that agency. I also have a lot of accomplishments from there but now my value has gone away because they laid me off. How can I pass the paper test (resume) for an interview by not having education and being laid off?

  4. Hi Andy! First, thanks a lot for all the material & advise you provide.= 🙂
    2nd: I'm an interior architect & in-house graphic designer, I really don't know how could I possibly quantify my skills… I work for a real estate company & a project can take lots of months if not years to finish with lots of variations before one/1 could move to another :/ ….. Could you help please?
    Thanks,

  5. Hi Andy…first, I've participated in your last two webinars and they were very helpful! My question is…about two weeks ago I applied for a position thru a job website, sending both cover letter and resume. As of today, I haven't received a response back about my application. I'd like to actually contact the company to see if they've moved forward regarding the application, but am wondering if I should wait a little longer. What would you suggest? Thanks and keep up the good work! Dave

  6. Hi Andy. I am a high school student applying for a Senate internship. The unfortunate reality of the policy field is that it is entirely based off of networking. How do I override this implied prerequisite through my cover letter and resume?

  7. I have been fired from every job I have ever had due to mental illness, I was a stay at home mom for many years and I could put great stuff about being a stay at home mother on a resume but it will not outweigh the two felonies I acquired at 49 years old which I am now on probation for. Currently, I am a displaced homemaker who is looking to start over with something new. I am trying to learn how to improve my resume writing skills so I can start making money doing something I already help people doing. You think you can assist me in writing something great than 1, 2, 3….go!

  8. Hi Andy! Great tips, thank you!

    My work history is all over the place; non profits to for profit entities, high level roles to hourly freelancing roles, my own small business to roles in different arenas (e.g. medical, trade associations, science), different countries to different cities, an average of 2.5yrs/position and also employment gaps…… How do I paint a picture that shows I'm qualified and dependable when everything I've done is so diverse i.e. all over the place? Help!

  9. Hello, I have been applying for a clerical position within my local school district. I have 3 years of clerical experience so i meet the qualifications. However the problem is I was denied because my experience was not school clerical experience. What could you recommend.

  10. I'm a handyman. How can I use the 8 great tips to improve businesses.  Or hire out my skills?  Thank-you.

  11. hello I'm ASHISH
    I have done bachelor's degree in mechanical engineering and currently doing a post graduation diploma in packaging design and product development .
    how should I write my resume with these 8 tips .

  12. How do I get an employer to get past short term positions. I have completed a number of temporary positions but it initially looks like I have no job retention. Help please.

  13. I am enjoying all your videos. BUT I am a scientist trying to get a high powered job in industry. And I am 58 years old. I am seeing nothing anywhere on how to deal with ageism.

    What do you recommend to counteract prejudice against age?

  14. ok Let's do this !!
    this is the 3rd video that I have watched from you today and I would be fair to say that your videos are very impressive. I would love to continue watching so I can improve my resume or maybe you can give this recently promoted restaurant manager a little help 😉

  15. Ok, I got a stump for you. I'm a project manager and I spend a lot of time with risk analysis and contingency development. Typically I have a contingency in place for most things that can happen in the process. However, these things don't happen as I mitigate the risk one way or the other. At this point, upper management thinks the system runs itself but it doesn't. How do you quantify the crises you've averted?

  16. Hi Andy, this is Helen. I'm a second year student currently working as an English teacher in a primary school. May I ask how shall I quantify the result especially my students haven't taken any exam yet.

  17. Hi Andrew. What do I do if I had a long break after graduation and I had to take care of my sick kittens for four months that I seem to be getting left behind in my job search..

  18. Hi Andy! Thank you for your great tips. If you don't mind, could you can help me to find answer for below two questions?

    1. We might need share previous company revenue or profit information to prove our value on resumes.
    Is it still no problem to do that?
    For example, We might write how the sales had grown with I and my team's effort in a particular company.

    2. How do you think about putting light chart or graph indicating any of my performances in previous companies ?

    Jay Kim, Job seeker having 4 year-work experience in current company.

  19. Hello Andrew
    Please am a sales person but am stuck at a counter where people come to buy from me and would like to know t how to go about my resume and probably have a classical example.
    thanks in advance

  20. Hi andy my name is Joshua and I'm a college student working as a part time security and I'm not sure how to quantify or show impact in my position to other jobs I want to apply for

  21. Hey Andrew I'm a college graduate with an associate's degree in Liberal Arts and I've been working as a part time cashier at a grocery store for 3 years and I don't know how to quantify or show impact in my position to other jobs I apply for

  22. Hi Andy, firstly, thanks for all this concise, useful information. While I'm not looking to stump you in hopes of a prize, I think my situation presents a challenge. Summary: most of professional career has been as a teacher in school-based and other educational institutions. Currently self-employed as a "life skills trainer"/"autism therapist." Got a Master's 4 years ago in Integrated Water Management with the intention of becoming a professional environmental advocate. Have no experience in the sector. Now ready to move back to US from Australia and start a new career. Other than talking about customer happiness, I'm having a hard time seeing how your 8 tips can be applied to my situation. There's not a lot to quantify. Although technically I'm a 'business owner,' it would be a stretch to really talk about typical business operations. Look forward to hearing your thoughts.

  23. Hi Andrew, thanks for all you're doing for us, your content is great! I am an IT Systems Administrator going on 20 years now. I'm not sure how to prove my value on a resume because before getting hired, or at best the interview, I won't know the state of the companies current technology, they may be doing awesome and just need more help. Most likely I would be hired as part of an IT team directed by the IT Manager, I would be very valuable to the IT team and the company for that matter, but on my resume how could I show value to the companies bottom line and such as mentioned in the video? I hope your not too overwhelmed with all the question, your help is very much appreciated… Thank You, Brett

  24. Hi Andrew
    my career has always been in the warehouse industries and I'm just having to start looking for a new job and need to redo my resume and am having troubles getting started trying to sell myself please help.
    thanks Kathy

  25. Hello Andrew,
    Thanks a lot for videos, worth watching them all.
    Could you please help me, I am a system engineer in IT firm called TCS with experience of 1.7 years. I am not sure how to quantify or show impact in my position. Request your help.
    Thanks😊

  26. Hi Andy, I am a speech therapy assistant. I do speech therapy to children and adults and am not sure how to quantity or show impact in my position due to it's the same thing everyone else must have to be a therapist. I feel it's very generic

  27. Hello Andy,
    I have watched many of your videos. Extremely helpful by the way. I'm not trying to stump you but rather get your input on some help with my resume. I am a manager in the gentlemen so club business. Have been for years. I'm not happy with the way things my employers do things so I'm reaching out for other opportunities in the business. I'm really good at what I do I have a really good work ethic. Meaning I separate my personal life from work. Any advice would be greatly appreciated

    Christopher

  28. Super great tips on how to prove your value on a resume. My favorite #3 – Customer attraction and leads. Thanks for sharing.

  29. Hey Andy, I love the powerful, inspirational videos, your doing great! Keep up the great work. (This might be a stomper)
    I was an adventuring merchant mariner in the oil and gas industry. I'm currently changing careers on land and have come to a complete stop. I'm not sure how to quantify or show impact on my previous job title. Because there is a lot of duties such as ship janitor, rigging up cargo, equipment, machinery (loading/unloading the ship), steer the vessel, projects (includes chipping, buffing steel, paint). I've coached young cadets from various high school maritime programs. I could go on, but because its seems overwhelming. The problem is how to shorten and sweeten it. But also put it in the right and proper wording.

  30. Hello Andrew and thank you for the video. I am interested in switching careers. With that being said, I am concerned about listing my current accomplishments in my resume. I work in retail sales, and expressing my accomplishments in quantifiable ways is easy for me to do, however, I was under the impression to NOT do something like this because I am trying to change careers. If I am applying for positions that are not related to my current job, then is it really safe to include quantifiable accomplishments?

  31. Hello Andy,
    I am trying to get back into an industry tthat o am licensed for but have been ouyt of for 3 years. How can I get the present position overlooked and the relevant positions noticed quickly and effectively? Thank you in advance for any help you can give.

  32. Hi Andy,
    I need your help! I'm not sure how to show impact on my job? my job is Manufacturing Technician at Intel. working the factory with Procrustes but i'm not getting a permit job. I used work for medtronic medical devices and sales products in Europe and when i moved here after year the company shutdown and i switched to technological company.

  33. Hey Andy. I am a Customer Sales Advisor outbound calls for energy and broadband 8 months and before that 4 years Retail Manager and Host/Waiter for 2.5 years. About 8 years in customer service. I really want to land a job in Customer Service or Recruitment. I want to climb the career ladder so bad. Do you have tips on that too? Thank you so much for your tips. You have no idea how much you are helping me.

  34. Hello Andrew I have just discovered your tutorials and found them very refreshing, having made many job applications with a cv change per application I have had only one telephone interview so clearly I am doing something incorrect. I have changed my cv several times which I find sooooooo time consuming because a lot has changed since I was last job hunting. I have worked in tourism for the last 17 years as a Country Manager and was made redundant 3 months ago. Most of the jobs advertised request degrees which I do not have, however my extensive experience is what I highlight on my cv.

    Watching this video has revealed my cv needs to be reviewed to include these 8 points more concisely.

    I have doubts about knowing my value, my worth, and which direction my next chess piece should be placed. Currently, I am researching openings for customer service, property management, client liaison, front of house in all industries, and I am working as a temporary hostess for a restaurant in my region over the high season.

    I realise my confidence is low as I face this huge change in my life, and I am at the overwhelmed stage of job hunting, however the importance of rebranding myself and selling my best qualities are all part of this process. Anyhow, I have already taken up more space than I had planned to, so I will sign off by saying I will look at your templates and perhaps the option to obtain some assistance with you looking at my cv.

  35. How do you position your LinkedIn profile and resume for different jobs? So if I have worked in several key areas such as management, engineering, and marketing as well as sales how would I manage my resume and social media profiles?

  36. Hi Andrew, I am watching your video and i would really appreciate some assistance with my resume. I worked for 10 months in an engineering development position and 8 months in graduates management program, before that I worked as faculty member for 1 year and as a lab instructor for 2 years. During my job as a lab instructor, I worked for 4 months in oil filed. I left my current job in the engineering leadership program for private reason and I am currently looking for a new job and I am not sure how to come up with a good resume. Thanks

  37. Hello Andrew, I had a question about resumes and how to prove your worth. You say list your job history in reverse chronological order. But what if there are several jobs sprinkled in here and there that have nothing to do with what you are applying for now. For example, I want to apply to be a software developer, but over the years Ive got my hands into other jobs like accounting, construction, software, home inspection,trading, software, manufacturing, etc. If I list all of the jobs so as to not leave any employment gaps, then a) my job history doesnt look focused, and b) the resume become long, over two pages. So, do I leave off those non related jobs and somehow try to explain the gaps, or do I use something like a functional format, where the jobs are not listed chronologically.

    I have done software development work but Im not up to speed on the latest technologies, so even though I have the required number of years, its not with the latest technology. So how do I apply for a software development job if they are looking for expertise in the latest technology

  38. Hello Andy my name is Robert.im currently a full time night clerk at grocery retailer jewel osco.id appreciate your assistance. I’ve been at jewel for 2 years. I interviewed as “assistant manager trainee”. Hired and started “part time” with a promise of management training within 6 months. I was put full time in less than 60 days. With a raise from 11 hr to 13 hr. By 1 year raise to $16 hour, and had proven myself as fast paced creative and motivated employee. Currently our night shift manager was transferred and I’ve basically been running night crew unofficially for last 2 months. I’ve been writing about half of grocery orders. Took initiative own my own and began rearranging back room and overstock. Building displays daytime managers aren’t able to finish. And trained most of new dept. employees on job and teach most efficient techniques to optimize our night crew productivity. I’m currently at a wall. My boss has been promising be promotion to grocery manager for over a year. And right night I’m basically acting night crew manager. But every time I ask bosses about where we are at with progressing my career advancement I always get a very vague generic response of “we are working on it” or even with all that I do and have done I still get we need “more from you” but I basically am already doing partial grocery manager responsibilities and night crew manager responsibilities I’m unsure how to move thing along or whether to think about moving on with my career. I’m sole provider of a family of 7 and am becoming discouraged. Thanks.

  39. Hello Andrew. have 20 years of experience in leading bank as operations officer, I want to know how prove myself in that terms of revenue for employers.

  40. HI Andy. I liked your video so much, you promised to help anybody for free,, need to know how to download your ebook also I want to show you my cv to advise any needed changes…. Can you

  41. Hi, Andy! Great video, thanks for posting! I sent you an email containing some questions about my CV a few days ago. Could you please, answer me when you have time? It would mean a lot to me. Thank you very much!

  42. Hey Andy, I am a supervisor in a call center, managing a team of collection representatives. In short, my team takes payments and sets arrangements for customers. Please show me a way I can quantify getting leads or achieve customer attraction.?

  43. Hi Andy: I have been a banker for many years and I looking to change my career to being a office administrator assistant. I am having trouble quantifying my skills. Can you help me please. thanks

  44. Hi Andrew, I am a 53 year old middle school teacher who is looking for a corporate or health care training position. I am a certified Laughter Yoga teacher (I teach people to be happy on purpose while improving their health and building relationships) I am also a HeartMath trainer. HeartMath empowers business/corporations with a resilience-based program with over twenty years of published peer reviewed research. These on the spot tools and technology, equip employees to thrive in the midst of chaotic situations. It enables one to harness the power of the heart to boost energy, mental clarity, and peek personal performance.
    I can see how I can apply the 8 needs of a company to my resume. Here is my two issues, what job titles should I apply for? It seems like many jobs in healthcare want even the marketer or educator in the organization to be a nurse. What corporate titles should I apply for?

  45. Hi Andy,
    I'm a Sales support coordinator. I don't call on the customer, nor do I make the sales. – So I don't fall under 1. Revenue growth, 2. brand awareness, 3. customer attraction, 4. customer happiness, 5. company growth 6. employee satisfaction, or 7. Cost Reduction
    Maybe Processes efficiency.. but that might be a stretch.

  46. Hi Andrew! I don't know if I will win your contest! I'm an elementary teacher with 18 years of teaching experience. I have taught first and second grade. I am now looking in to going back to the corporate training world. I was in it for roughly three years before becoming an educator. How can I quantify? I do not teach a testing grade – so I can't speak to those numbers at all. I know I am having difficulty conveying my strengths as I try to leave education and go back to the corporate world.

  47. Ok Andrew…here is what I am. I hope you're up for a challenge.
    I'm a 41yo non professional. I've held many different types of jobs of short term employment (most less than a year) over the last 20 years with large gaps in verifiable employment experience. My aggregate skills are mostly in physical labor like concrete and construction with small family business companies (my family and others). My goal is to get a state job with Cal-trans (California road maintenance department)
    Stumped?

    PS. How can I add relevant courses from "the great courses" to my resume? (They don't have certifications but the instructors are very highly credentialed)

  48. Hi Andrew, I work on a team of five people so the work is divided evenly 20% each. As an individual contributor my numbers do not sound high or strong compared to competitors. Would I add something like "Contributing team member to resolving/answering/investigating/researching XX number of cases per week?"

  49. Hi Andrew! Just recently found out your profile and love it, great advice! I am 26 years old PhD student (linguistics and communication), but I am working in customer service to cover my university fees and to gatter some work experience. I work in aviation (flight attendant) however I have no interest in aviation whatsoever. My goal is academic career or some kind of coaching, consulting or learning management. any tips how i can apply for any of those positions? I am young, my education is pretty high but only 2years of customer service experience.

  50. I have a weird gap in my work history where I elected to assist my mother was feeling poorly. During that same time I Took the opportunity to explore a private company by Personal training and preparation. How do I best represented in cover letter and resume

  51. Andy, thank you for interesting vebinar. If I am as a research scientist had suggested to use more effective method to measure harmful substances, and then implemented it in use in our laboratory . How to better write it on? (the method were more accurate and fast, reduced costs, were effecient) Am i now optimizer of the method?

  52. Hi Andy, thank you for your video. I wanted to ask you that i worked for a Non-profit organization as a Finance Intern. And my duties / responsibilities were as follows:

    •Monitored and reconciled Accounts Payable activities associated with reported needs from 8 camp delegations globally
    •Performed debit, credit and total accounts on spreadsheets/databases, using specialized accounting software
    •Gained expertise in invoice coding, budgeting and schedule reconciliation on various spreadsheets

    I was hoping if you could help me in quantifying this and to show i made an impact while i worked here. Any suggestion / recommendation would be great.

    Thank you.

  53. Hey Andy, how do I quantify. Commercial Real Estate Researcher? I am applying for a educational tours sales position?

  54. Hi, Andrew. I am a database developer with 2 years of experience.My company was a medium sized company over 200 employees.Now i am looking out for a new job in the same field as soon as possible.Can you help me with career highlights option? wherein i think if you are awarded with some certifiacte by your company that goes in this section but such a case is not with me .I was not awarded with anything.Instead i used to participate in various events and give some suggestions if possible.
    Can you tell me what can i write in this section.That would be a great help from your side. And can i send you my resume on your email id? Please send in your email id.Waiting eagerly for your reply?

  55. Hi Andy, I am a Professional with 25 years having worked in the Manufacturing and Supply Chain functions of predominantly Automotive sector MNCs. My Current title is General Manager – Supply Chain Operations. Now how do I quantify my contributions?

  56. I am an educator; high school English. I don't see any of those 8 tips being relevant to my work except maybe process efficiency, but that would be very broad and not tailored to teaching.

  57. Hey Andy, I am a mechanical engineer with multidisciplinary background (ElectroMechanical). I've graduated a year ago and worked as an English teacher for a year as part of giving back to society (Japan). I want to work as Engineer now, but I am not sure how to set this on my resume without making the recruiter dismiss me. Also, I am not very sure how to apply those tips on internships I've done as an engineer?

  58. I am about to do an interview for Area Shift Supervisor. I am now a production supervisor at the same company I have been there for 22 years I filled out a resume and let my manager that is fixing to leave to go to another plant in the organization I had the numbers of two different projects that I have saved money one of them was over $26, 000 a year the other ones are probably $3,000 or $4,000 a year. So when he help me with my resume he wanted to take that out and just put I have saved money through several projects that Ihave done for the company. What do you think

  59. Hi Andy,

    First, love your videos. I am the like the "google Youtube queen" when it comes to gathering information and I must say I have not come across ANY forums or videos that are in depth as yours. So for this, im very appreciative.

    Although, it too late to recieve a prize( yet from you lessons you state Never to assume haha), I hope its not to late to recieve a response.

    I work it IT; mostly call centers, helpdesk, desktop support. Basically, more in line with customer service. Its been six years in the feild and im worrying how i can boost my resume to reflect traits and value to become a manager or get involved in cyber security without mention day to day tech jargons that most it resumes fall under….

    Any tips?

  60. Hi Andrew, I like all your videos and I have subscribed in your channel. I just want ask you about my situation. I am writing my CV and I am facing a small problem while writing my profile. I have worked as a salesman for more than one year and after that 6 months as CRM and my last job was sales manager. How can I quantify the total amount of revenue that I have generated!? And should I mention the number of the client that I was dealing with as Client Relationship Manager? Should I have proof for all of that? Lastly, is it ok to use ( I, me, my..) and how long should the profile be!? Thanks in advance .

  61. Hi Andi. I'm a QA Software Tester with only three months of an internship experience. I followed your 8 tips and I cantnot think of a way to make my resume stand out.

  62. I really loves your video but i think to make it more attractive you can put a number and point when you say 'number one'. It gives us a little mind preparation before you elaborates the point.

  63. Hey Andrew, I just found your videos and love the way you explain all the great content. I work as IT support. I'm stuck with being in support, trying to get higher position but they want experience. What would you recommend?

  64. Hi, Andrew! Thank you for sharing your experience! I would like to ask your advice: I am just starting my career and work as marketing assistant in Total. I am also in my second year of dual master degree Sciences Po Paris and Moscow Institution of international relations. I wish to get international work experience. Which tips can u share for graduating student? Thank you in advance! Have a great day:)

  65. Hi Andy – Firstly, I have subscribed to your channel. Secondly, I am a National Media Specialist. I am trying get out of the specialist role into more of a managerial role. I am not sure HOW to say that on my resume. Help!

  66. I don't have experience in any of these areas because I've never been given those responsibilities. I guess I'm just screwed.

  67. I’m an assistant manager at a clothing company and my store manager is about to get promoted . So I’m ready to take the next step and go for the store manager position. Since I’m a internal candidate and our store is unique and only one of a kind concept been there since we opened the store . I’m just a little nervous as I think most people are during these interviews. Specially our new district manager just got hired herself . So thank you for these videos . It’s teaching me to think about how I impacted the company growth and how I impacted Cost reduction . If any other tips let me know . Love your videos . Here’s a true story I watched your first video when I went for this job interview for assistant manager and I got it . Now a year later watching again and going for store manager . Just want to say thanks again .

  68. Hi Andrew, I'm having a really tough time with my resume. I'm constantly rewriting and updating it because I'm not getting any results. I'm having trouble changing my resume from a skill and tasked based resume to an accomplished and benefits one. I work with a Major University as a Graduate program support Coordinator. My duties are mostly admitting, advising, registering, students. I also have several responsibilities as it relates to Faculty and department support. How do I change this into an accomplished resume? Thank You

  69. hi Andrew, I am from India can you let me know about valuable 8, do I explain about these points in the same order you explained in the video or just mentioned the 8 tips and if you can elaborate about point 5 and 6.

  70. Hi Andrew.I never got an interview call through my resume last one half year. I saw 4 videos about resume on your channel.but I didn’t see anything about a civil engineer (there is something related ).can you please help me go out from this

  71. Hi Andy. Bootcamper here. What if I am an intern for only 5 or 6 months and I did market research to do a competitor analysis but I have not received any information on how it helped her rebrand the company. Or that I created advertising one pages that she gives to perspective clients before they donate money to the non profit company. Or that I look seedy hey competitor website to compare what she does not have to generate more traffic to the website? I do not have numbers for any of these

  72. Hey Andrew! I'm a talent development Analyst. I source candidates, manage a HR platform, and also QA. Can you help me quantify?

  73. Hello Andy, I am a recruitment consultant with 2+ years of experience. I develop the recruitment cycle from beginning to end, I on board new employees and assist with developing recuiting strategies. Awaiting your help Champ!! I am wondering if you could like have a small video tailored specifically for recruiters? Thanks a lot

  74. Hey Andrew I am having trouble quantifying my accomplishments in my profession. I am a social worker and my job was to house marginalized persons, as well as build up their level of functioning as a whole, with themselves maybe physical illness or mental and improvement in overall quality of life or social functioning maybe going back to school or job programs, HELP please

  75. Hey Andy, Thank you first and foremost for all you do for the community. I am a data analyst mixed with an auditor, I have 3 years of data analysis experience and four years of financial services experience but have just started auditing so nothing quantifiable in that aspect yet. I work in the healthcare sector. I am trying to get into the IT department for my company but don't have the IT experience and am working on an IT degree. I have an A+ cert with some Microsoft Specialist certs as well. I'm trying to bring my resume to life using your strategies and tactics as well as the template but could use some help on what I can quantify for a help desk position without having help desk experience. Sorry for the wall of text and thank you for your time!

  76. Hi , Sir Andy I tried to draft my career profile but I'm not sure if its correct. My current job is Library personnel (2yrs) and legal staff sec (1yr.) but I want to apply As an admin assistant because I finished degree in Office Administration can you please help me how will I quantify?. Thank you and God bless.

  77. Hello Andrew! Thank you vert much! All of your video lessons are very useful. I am a packaging technologist ffom my first degree. I used to work in that field for 3 years then I was on maternity leave long time and then I have got an education in hospitality where I have been working for 3 years, but now I decided to combine to of mine education and looking for a food technologist position. But unfourtenutely, all of my attempts to get even entry position are unsuccsessful.

  78. Do I have to specify what company my highlight is for if that particular highlight is for a company I worked for in the past?

  79. hey andrew:
    i am software project manager with 2 years of experience in multiple international projects for big clients, but i can neither disclose the names of those clients and maybe nor the budget (maybe budget range?) i helped the company deliver on it's promise (budget and time) while maintining or improving the companies good imagine, is there another way go quantifiy my value?

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