Emotional Intelligence and Educational Leadership

Emotional Intelligence and Educational Leadership

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Welcome viewers once again to NPTEL course
on educational leadership. Today we will discuss about emotional intelligence
and education leaders in how emotional intelligence is going to help educational leaders in performing
their jobs and in and I am saying that capabilities and you know taking the institution term height
to the level of high performance. So this before going to the definition of
commercial intelligence I would like to say that emotional intelligence was very much
component inherent in social intelligence prior to its identification in 1990s better
than it was very much there in as a part of social intelligence and even in the solving
intelligence test like where intelligence tastes and Raven scholars probably similar
to the state etc. There is there are some kind of you known
on verbal and non neon all numerical kind of test which measures this kind of on cognitive
attributes like emotional components to those IQ tests also so it was very much there it
was very much there in the traditional days in intelligence as a part of social intelligence
etcetera but I 90 is only in 90s only. It was highlighted by three or four second
straight we prominent term education after prominent psychologists like Mayo Sullivan
and Daniel Goldman so these are three authors you have this being adaptive brought in staff
to the line light off for you know I follow this light to the line level how important
this concept is so they have little Theory defined it early and precise do it and now
brought it to the limelight as emotional intelligence as an having a independent you know attribute
or a concert. You know concept and more new emerged concept
how it is important in all our academic and the professional performances so hence it
became very prominent since 1991onward but prior to that it was very much there it was
very much their inherent social psychology social intelligence and social psychology
also so now we discuss about how it is being defined by various other authors and how it
functions how it works in different workplace context. So mayor Sullivan he emphasized that emotional
intelligence is the ability to monitor one’s own and others feelings and emotion the first
attribute is that emotional intelligence as the name implies first to identify our own
emotions as well as others emotions and to discriminate among them and to identify to
discriminate whether I am feeling a positive emotion negative emotion or happiness or sadness
or you know you know of surprise or grief or you know frustration what kind of emotion
actually. We were experiencing discriminate among them
and to use this information to guide one thing connections so when we become very much clear
about our own experiences emotional experiences the feelings the emotions we are undergoing
right now so it becomes easier for us you know to not only to articulate it very clearly
to understand it and how to justify to rationalize it and how to perfectly blend it with our
intellectual and processing and intellectual ability intellectual processing or the thinking
process and thinking processes so that we can enhance
our capacity. So understand this concept we will go through
this video which clearly explains this emotional intelligence in very simple way since the
dawn of humanity the understanding of oil burning and rational decision expenses remain
since the dawn of humanity the understanding of well-being of rational decision-making
has remained relatively unchanged however recent discoveries in neuroscience and psychology
may fundamentally change long-held fear ones about emotion and reasoning one recent study
animal patients. Who had experienced damage to the amygdale
primitive part of the brain that typically regulates emotion what they discovered was
that these patients often lost their ability to fear emotions and make basic divisions
the implication of this discovery is that our decisions are not determined simply by
logic ore motions alone but rather a combination of the two when we make a bad decision that
effects our well-being it is typically caused by an imbalance between our reason and our
emotion this processor understanding and facilitating emotions into rational thinking is known as
emotional intelligence. Originally developed in 1990 by John Mayer
David Caruso and Peter salgothe theory of emotion one-time use can be broken down into
four simple aspects one the ability to perceive emotion for human cues like facial expressions
and gestures can indicate complex emotions that influence our understanding of other
people but with happiness sadness anger and fear to understanding emotions convey information
for example happiness usually indicates a desire to join with other.
People sadness indicates a desire to avoid people and so on each emotion conveys its
own patterns of possible messages and actions associated to those messages 3 puking emotions
to facilitate thought in recent years cognitive scientists have discovered that emotions prioritize
our thinking therefore having a good system of emotional input can help you focus on things
that truly matter for managing emotions managing emotions involves the ability to promote certain
types of behavior through emotions. And using them to your advantage for example
if you are sad you are more likely to be reflective and analytical if you are happy you are more
likely to be social and outgoing these four aspects that make up emotional intelligence
inform our decisions help predict life outcomes and help us understand people in order to
build healthy relationships since the dawn of human so as we can see from
this video that emotional intelligence. It requires us to be aware of our own emotions
as well as others so emotion to not only to identify but to manage our emotions like how
to express it how to respond to different kinds of situations so both entities have
askedourself as well as others then add to regulate emotion to monitor regulate our own
emotions then again how to use the emotions perfectly blend it with our cognition so that
we can enhance not only a cognitive capacity but our performance so we can say that.
So emotional intelligence you can say it includes takes into account both our interpersonal
intelligence and interpersonal things because as you known order to be emotionally intelligent
we need to understand our own emotions similarly understand others emotion so unless and until
we understand our own emotions own feeling own you know our own expressions etched we
cannot understand order. So both say takes into account both interpersonal
that is Vedic individual instant what is going on and that interpersonal between the people
between two individuals in a within a group etcetera among the groups both intrapersonal
and interpersonal so here in this concept as we have already discussed Olive and Mayer
they have developed a model that’s called the ability model and how do they interpret
emotional intelligence sort of the required competencies what are the personality traits
attributes they have explained it in their ability model similarly Daniel Goldman has
also expressed. Has also explained these things in their in
his own model so that will go into the Daniel Goldman’s mode electron now the ability
model of fellows a and Mayer in 1990s because that emotional intelligence considers emotional
sources of information which help in if usual respond appropriately to the social context
again first of its motion gives us the source of information like when we observe the motion
in case of our self or others. It we just want to assume something predict
something that we are what is going on in his mind indeed in their thoughts on how do
they feel and what they are thinking it’s atone so it acts like a source of information
for prediction making assumptions and with helping difficult to respond appropriately
according tithe social context of the situation so emotion acts as a prediction L it gives
us a source of information to gives us some use of clues for prediction predicting certain
kind of situation and planning our actions accordinglySika secondly plan people vary
in their ability to process emotional input and relate emotion to the combination.
So there as because there are individual differences among us so and we know as the in degree as
well as we grow up awe grow up in the process of social license some people that linear
or socially intelligent they’re very acting understanding others emotions their feelings
etc because maybe because of their personality traits attributes or maybe because of their
exposure they have got for the part of the socialization process.
So that they are very in their ability to process emotional inputs then whenever they
see the observe how quickly they can capture these clues and cues and process it so the
very in terms of their emotional input and relate these emotions to the cognition then
they immediately process with information and try to understand it try to get the meaning
out of it which are again manifested in their adapted behaviors so again according to a
plan and then they respond to persuasion situation. So always ultimately that means manifested
their adopted behaviors in a particular social context so some people actually very those
all delicious narrator those who are socially intelligent very good they are very intelligent
in social perception social cognition so they can quickly take the input emotional inputs
processes to properly accurately more accurately then blend it with their thinking process
and the perfectly respond to the environment in a very adaptive manner.
So and according to mayor and Sullivan there are four GI abilities for emotional tennis
abilities what are you think but feeling emotion as normally discuss specific emotions the
ability to detect and read the emotions in self show accurately how you can say how accurately
we can understand our own emotions whether we’re feeling depressed or frustrated or angry
or you know or you can say bored or what kind of feeling we are going through right now
who have to correctly analyze it. And interpret in a proper way the ability
to detect and read our own emotions whether exactly am feeling angry or frustrated or
hopeless or depressed or what kind of feeling right now I still I am undergoing so I have
two identical we want to identify our cell very accurately second is using emotions to
harness emotions in thinking and problem-solving so then again how to blend these emotion Northridge
these emotions group is not the motion in teaching and problem-solving that.
How can suppose I am feeling very happy ready good in mode and saying you’re joyful my mood
is way I am very joyful right now so I want to put this or blend this the positive emotions
in my work in my thinking and my problem-solving as appositive spirit as well as an energy
sousing the emotions first is identifying accurately leveling Lee properly ok then using
these emotions in our thinking and problem-solving behavior then understanding emotions. That misunderstanding emotion to comprehend
the emotions in language that means going to be clearly articulate clearly say that
yes my feelings I’m feeling this emotion that emotion that reason behind this is like but
see the nuances and track the emotions over time if I am happy then if I’m happy then
yes probably I could find out this be that the some of the reasons why I am happy then
properly some unhappy some very angry then I have to find it out why I am unhappy.
Why I am angry for what reason and what to where the regions are located what are the
causes so to pursue to confirm two motions over a puritan then I have to observe myself
monitor myself like how long I am being angry on remaining very angry and being in testate
of anger for a long period of time whether for few hours of the days or thematic set
also has to monitor also mown emotions over a period of time okay.
Then managing emotions to regulate emotion in itself any others so always whatever abilities
were talking about glazed papers hidden using understanding them so we have to understand
in our tapes as well s it will help us in understanding others emotion also so managing
the emotions to regulate the emotions in self and others if we can regulate our own motion
perfectly then definitely we are going we can we can skillfully you know understand
and I determined articulate and you manage the emotions of others or regulate their emotions
in case of other. So however we saw with the lack of emotional
awareness now like for example with the lack of emotional awareness will be only suppose
we are only analyzing anything from the intellectual perspective into less cognitive ways that
are ignoring the some you know totally the emotional aspect affective aspect then we
may I ultimately land up you know land up ingesting boarding board without getting aspirin
or energy of being motivated towards a particular kind of old equipment or the positive spirit
of the song got deeper motivation towards her you know the desire to achieve desire
to succeed in life etcetera so emotion is Avery essential component.
So emotion is Avery essential component or you can face it you know at it to act so you
know it ask and it has color and flavor in our experiences which we can positively utilize
it for our problem-solving for our cognitive growth for our intellectual you know intellectual
prosperity success as a toaster the interpersonal aspects of VI are more than just comprehensive
and as we have already described intrapersonal and interpersonal this interpersonal aspects
of VI like going on. The standing understanding our own emotion
knowing our own motion articulating these emotional language explaining these by sitting
is one sales are managing the emotions and blending it with the thoughts no cognitive
processes thoughts and thoughts and in problem-solving behavior all these interpersonal aspects are
not just some of the competencies what is the D on that even though emotional competencies
are fundamental to social intelligible ready discussed is that. It was like it was a very much essential component
of social intelligence which you are there in the past but which are only identified
in 1990s by Mayor and fellow back then later on by Daniel so these interpersonal intrapersonal
competencies are not just some of the competencies but it goes beyond that it goes beyond that
so we all involve the ability to carry out accurate reasoning we do with the help of
emotion also when we perfectly blend emotion with cognition.
Then we also sometimes carryout more or carry out more accurate reasoning analysis of other’s
behavior particular situations the causal factors the background the implications and
how-to you know how to solve those problems’ it helps us in formulating strategies also
so accurate reasoning about the emotions and the ability to use emotional knowledge and
NL to enhance of course so it helps on in different waysnot only to understand in the
particular situation contact the causal factor the Bragg background. And you know there member the individual member
sort of our people got people who are involved in a particular there is you know conflict
situation or in a emotionally tone situation to understand theirfeelings emotion and from
there to draw certain conclusion and accordingly formulate certain action plans are setup implemented
to Billy the petition so it helps yeah it helps both inaccurate making accurate reasoning
about the particular kind of behavior particular kind of causal factors in a particular zone
social context and how to solve it. How to resolve the conflicts and other issues
so there are two comes a mixed model of Daniel Goldman and in DanielGoleman says that one
does not need high-rise I will see to be successful tea contains ansilikal term don’t let Dante
century I see is a very you know a very significant common component like in intelligent questions
and username verso many tests and have been developed in little measure the intelligence
quotient like 90 to 100 and attained in the recover comes under the average category above
this category and 140 is the you know is the highest level of intelligence service.
Because the biscuits are being considered to possess the 140 I see various level so
they are only now there are so many scale measurement tools to pay a suspected to measure
the item so I – I saw as a tilde dicey was thought to be a very important component for
determining your academic software professional success etc.
But Daniel Goldman said that no I think not just enough so one does not need very high
IQ that one in order to be successful in life one does not need to have a 120 above I – or
high very high key is not our liquid goldGolemon defined AI as a capacity for recognizing our
own and others feelings okay so yeah I will be Kohl important even equally important to
bring succession our life and I too is not the sufficient and for being successful in
life until. We do not need only I see you are a very high
IQ rather if you can perfectly blend IQ retail motion intelligence in pure then a person
can achieve sub self so he defines VI as the capacity for recognizing our own another feeling
the training how to understand our own feelings so that we can also understand others feeling
for motivating our sense then we can motivate our self I need to do this thing.
I have to put more effort or I have to make these action plans these and hypothesize they
die or to the leg the resources or we can we can plan accordingly to motivate our self
for motivating our son and for managing our own emotion similarly optimal like how-to
reduce the negative motion how to rationalize our emotion show to arrest justify our emotional
experiences and again how to convert it transformative to the positive emotions.
So that we can motivate yourself we can motivate other and so both within ourselves and in
our relationship so we can motivate the ourselves as well as others for role equipment bringing
success in light so it also helps us immensely in maintaining our interpersonal relationship
so our relationship management is also be done by emotional intelligence and high ET
I can make a difference between business and the public success and failure grouping the
competition to 5 double. So daniel goleman says that is not only into
or it is not required to have an higher rather average or above-average IQ with the you know
normally the normal and optimum level of VI emotional intelligence so which can bring
different public success and now it determines that a large extent upon the success and failure
business success and failure and accordingly has tried to group the competences into five
domains. So what are the domain self-awareness as we
have already discussed alpha one is how the emotions affect a person first when we identify
when we identify and our emotions like I am feeling bad or good or anger or hopeless unified
or you know pain let us what about kind of then we have to not only when a identify it
we also evaluated how these emotions affect my performance how these emotions are affecting
my performance. So how the emotions affect my performance
that is the self-awareness you need to develop second is the self-regulation that is the
controlling the temper and self-regulation is that we should not that means we should
not come under the power of emotions so that it will overpower us so we have to control
monitor control our own emotions within if we’re very angry even if were very sad we
have to control taken to control these emotions or that means heightened emotions control
it regulated and regulate. It inexpressive need to press it but as forth
requirement as accurately appropriately as for the situation demands not that will outburst
it or will just go throw the temper tantrum after in any situation that that is not the
GI symptoms so self-regulation controlling the emotion and the stress then next comes
to motivation motivations that again is the capabilities I billet motivating that enjoying
the challenge and picking the achievement it is suppose whenever we face any kind of
challenge any kind of impediment to any kind of problem. You know goal achievement term process well
if we take it as a positive challenge if we take it as a chance to prove ourselves if
we take it as inopportunity to enhance our abilities and talents and capabilities so
we will definitely enjoy that team so the duck challenge so it will add oneself-motivated
it will strengthen yourself esteem self-efficacy our capacity and so and in that process we
will enjoy these kind of challenges and will move forward move ahead go ahead or with the
goal achievement behavior. So enjoying the challenge and seeking the
achievements of the more and more the challenge we face and when we take it as an opportunity
to yourself to learn new things that the experience the new learning situations is better than
indefinitely it will give us a little to take off versus achievement and success when expertly
so empathy again input is another tribute significant tactical component of emotional
intelligence or empathy is the ability to understand the skills and the ability to deal
with others emotions. So electron will discuss about the empathy
and sympathy and different emotional regulation filter for input is that yes I can understand
what kind of feelings the others they are undergoing right now they’re feeling right
now I can understand it and I canfield fully bill with this situation by either responding
to them or reacting to the situation a very appropriate way is a very desirable way.
So that nobody would-be hot on also by interpersonal relations well maintained so to deal with
above emotions like if other soreness you know for example you take an example of any
kind of disaster disasters happened because the victims are there how to deal in the disaster
distance vehicle there is there in the very first offstage very distraught days our emotions
are indicted you know they are in utter hopelessness butter for station or the shock and how to
deal with that emotion. I have to very patient very careful very intelligent
in understanding their emotions to handle them properly to offer them the solution to
rehabilitate them so Scioscia we need their we need the help earthy yes we need the empathies
empathy helps us a lot in dealing with this kind of you know just expectation traumatic
situation disaster situations etc then the social scale honorable is a social skill influencing
skill to deal with others emotion. Now where are talking about like we have to
manage our emotions we have to manage others emotions we have to regulate our own emotion
we have to regulate others emotions so regulating others emotion does not mean that we are going
to control their emotions no that is not the meaning so rather we by understanding their
own emotions and feelings how can we influence them how can we influence them. We convince theme can persuade them towards
the work versa positive direction or towards the normal case they are not feeling verygood
Armand there are in order forKordich based situation orchestrated how to bring them back
to the normal fallout to motivate them towards work so it is an SS key influences need to
dealwith others emotions with utter care and caution and how to bring them back to the
normality and thereafter how to motivate them towards the positive direction so later on
golden here summarize again these things the five components into again four components.
So you can say this is the final four component Daniel Goldman has advocated for so after
summarizing everything say that four important component that self-awareness self-management
that emotions as we observe the manners eat within ourselves self awareness and self management
and social awareness and relationship management emotions how we can understand others emotion
regulate monitor their emotion manage our relationship manage and influence them influence
them to motivate them etceteras it’s our about the social awareness and relationship management.
So we can support with four domains an important one is a self-awareness self-management similarly
social awareness and relationship management in the social context so here’s a summarize
these are all your competences into four domains as we have discussed self-awareness self-management
social awareness and for relationshipmanagementso now we’ll continue this a second in the next
part but how different littlies going to help us finish in our leadership in our petition
carrier in our day-to-day transactions and up in the next lecture okay thank you.

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